We aim to respond within two business days. Telling us your building and the email address on your account helps us answer faster.
If you have seen a post, alert, listing, message, or comment that is abusive, misleading, unsafe, or otherwise breaks our rules, tell us. Email info@bubblesnetworks.com with the subject Report content and include:
We review every report. Content may be removed and accounts may be suspended. Your building manager can also remove content within your building.
Bubbles Networks is not an emergency service. Building alerts are a way for neighbours to tell each other about something happening in the building. They are not monitored around the clock and they do not reach emergency services.
If there is a fire, a medical emergency, a crime in progress, or anyone is in danger, call your local emergency number immediately.
Use Forgot password on the sign-in screen to reset it. If the reset email does not arrive, check your spam folder, then email us.
Go to My Account and update your residency. If you cannot find your new building, it may not be on the network yet — email us and we will look into adding it.
See Delete Your Account. You can do it in the app, or ask us by email if you no longer have the app.
Your unit number is private and is never shown to other residents. See our Privacy Policy for what is and is not visible.
Email info@bubblesnetworks.com with the subject Business enquiry and tell us where you are based and what you offer.
To report content that infringes your copyright, email info@bubblesnetworks.com with the subject Copyright notice. Include the work concerned, where the infringing content appears, your contact details, and a statement that you are authorised to act. Details are in our Terms of Service.
To access, correct, or obtain a copy of the personal information we hold about you, email info@bubblesnetworks.com with the subject Privacy request. See our Privacy Policy for your rights.