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Delete Your Account

You can delete your Bubbles Networks account at any time. You do not need the app installed to make the request.

Option 1 — Delete in the app

If you have the app and can sign in, this is the fastest route and takes effect immediately.

Open Bubbles Networks and sign in.
Go to My Account.
Select Delete Account.
Confirm when prompted.

Option 2 — Request deletion by email

If you no longer have the app, cannot sign in, or would rather not use it, email us and we will delete the account for you.

Email your request

Send a message to info@bubblesnetworks.com with the subject Account deletion request.

Include the email address or phone number on the account so we can locate it. We will ask you to confirm ownership before deleting anything — this protects you from someone else deleting your account.

We aim to action verified requests within 30 days.

What gets deleted

When your account is deleted we remove:

Your profile — name, username, email address, phone number, and profile photo
Your residency records, including the building and unit you were associated with
Your device and push notification tokens
Your private messages

Content you posted — posts, alerts, poll votes, comments, marketplace listings and promotions — is deactivated and stops being visible to other residents.

What we keep, and for how long

Some information is retained after deletion. We keep it only where we are required or permitted to by law, or where it is necessary to keep the service safe:

Deactivated content remains in our systems for a limited period before permanent deletion.
Backups are retained on a rolling schedule and are overwritten in the ordinary course.
Moderation and safety records, including reports made about content or conduct, are retained so that we can enforce our rules.
Records we must keep by law, such as those relating to a legal claim or a regulatory obligation.

Full detail is in our Privacy Policy.

This cannot be undone

Deletion is permanent. You will lose access to your building community, your message history, and any listings you created. If you want to come back later you will need to create a new account and rejoin your building.

Questions

If you are unsure whether you want to delete, or you want to know exactly what we hold about you first, email info@bubblesnetworks.com and ask. You have the right to request a copy of your personal information before you decide.